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Telephonic Consultation for Postpartum Depression: Comprehensive Data Gathering and Management

Updated: Aug 1


Introduction and Initial Steps

  • Identify the Patient:

  • Ask for the patient’s name to ensure you are speaking to the right person.

  • Confirm it is a good time for the consultation.

  • Verify other identifiers (age, first line of address).

  • Backup Plan for Disconnection:

  • Ask if the line is reliable or if there is an alternative contact number in case of disconnection.

Main Consultation

  • Presenting Complaint:

  • Use existing information to save time (e.g., “I see you have problems with sleep. Can you tell me more about this?”).

  • Elaborate on the complaint by differentiating between difficulty falling asleep and staying asleep.

  • Explore History and Context:

  • Investigate if the sleep issue is a new problem or ongoing.

  • Discuss any triggering events, such as recent childbirth.

  • Duration of Symptoms:

  • Ask how long the patient has been feeling this way to differentiate between baby blues and postpartum depression.

Rapport Building

  • Acknowledgement and Empathy:

  • Congratulate the patient on the birth of their child.

  • Acknowledge any signs of distress or unusual behavior.

Detailed History Taking

  • Pregnancy and Postpartum Period:

  • Ask about the pregnancy and childbirth experience.

  • Inquire about the baby’s health and any abnormalities.

  • Self-Assessment:

  • Understand the patient’s mood and energy levels.

  • Ask about anhedonia (loss of interest in previously enjoyable activities).

Safety and Risk Assessment

  • Depression and Self-Harm:

  • Signpost before asking about self-harm and harm to the baby.

  • Ensure to address postpartum psychosis symptoms (hallucinations, intrusive thoughts).

  • Past Medical and Family History:

  • Collect information on past medical history, medications, and family support systems.

  • Assess daily activities and coping mechanisms.

Investigation and Diagnosis

  • Invite for Physical Examination:

  • Suggest a GP visit for further examination and tests (e.g., TFT, LFT, CBC, RFT).

  • Breaking the News:

  • Gradually inform the patient about the diagnosis (postpartum depression).

  • Tailor the explanation based on the patient's reaction.

Treatment Plan

  • Therapies and Medications:

  • Propose talking therapy, self-help strategies, yoga, and meditation.

  • If clinical depression is diagnosed, explain the need for medication (e.g., Sertraline).

  • Medication Details:

  • Discuss the important side effects of the medication.

  • Explain that the patient may not see immediate effects; the medication typically starts showing effects within 3-4 weeks.

  • Emphasize the importance of continuing the medication for at least six months to ensure effectiveness.

  • Additional Support:

  • Offer to connect the patient with social services or support groups (e.g., PANDAS, APNI).

Conclusion and Follow-Up

  • Safety Netting:

  • Provide a crisis plan with a 24-hour helpline number for emergencies.

  • Follow-Up:

  • Schedule a follow-up appointment in two weeks to review progress and make necessary adjustments.

  • Information and Resources:

  • Provide leaflets and pamphlets for additional information and support resources.

Essential Reminders

  • Always establish a clear understanding of the patient’s context and history.

  • Maintain empathy and build rapport throughout the consultation.

  • Ensure thorough safety assessments and provide detailed follow-up plans.

  • Utilize all available resources and support systems to aid the patient’s recovery and well-being.

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