Ann AugustinJun 282 minSummary of Feedback for Scenario: Angry Patient ConsultationRecognize and address angry patient concerns, gather detailed info on infection, validate emotions, explain, apologize, offer PALS.
examiner mlaJun 172 minHandling Angry Patients (Telephone consultation)Mastering communication with angry patients is crucial for passing PLAB 2, and this detailed case breakdown is your roadmap to success.