Ann Augustin3 hours ago2 min Angry Parent Complaining About Premature Baby’s CareManage angry parents by acknowledging concerns, apologizing, and ensuring immediate care for premature babies to prevent infection risks.
Ann AugustinSep 62 minMedical Errors: A Guide to Compassionate Disclosure and Conflict ResolutionLearn how to disclose medical errors, manage patient anger, and maintain trust with effective communication and empathy in high-pressure.
Ann AugustinJun 282 minSummary of Feedback for Scenario: Angry Patient ConsultationRecognize and address angry patient concerns, gather detailed info on infection, validate emotions, explain, apologize, offer PALS.
examiner mlaJun 172 minHandling Angry Patients (Telephone consultation)Mastering communication with angry patients is crucial for passing PLAB 2, and this detailed case breakdown is your roadmap to success.